Record Request
Journey Killingsworth
Records Department Manager
Client Request
If you are requesting records for yourself or to be sent to a third party:
- Complete the required Record Request Form.
- ROI is only required to send to a third party.
- Send via one of the following:
- Email: Records@pathwayscounselingcenter.org
- Fax: 651-641-0340
Third-Party Requests
If you are a third-party requesting client records:
- Submit both the Record Request and ROI forms.
- Send via one of the following:
- Email: Records@pathwayscounselingcenter.org
- Fax: 651-641-0340
Need the Forms?
Email Records@pathwayscounselingcenter.org to request copies.
Following Up on a Request
To check the status of a submitted request, email Records@pathwayscounselingcenter.org and include your full name and the date of your request.
Important Reminders
- Please allow up to 30 calendar days for your request to be processed.
- To ensure timely processing, please include all required information and documents.
- If your submission is incomplete, we will attempt to contact you twice.
- If we do not hear back, we will be unable to complete your request.
- All requests must include the required forms and be submitted via email or fax.
- Requests are not accepted over the phone.
- If additional time is needed, you will be notified in writing.
Pathways Counseling Center complies with all applicable HIPAA regulations to protect your privacy and ensure the secure release of records.
Please note: Email is not a fully secure method of transmission.
If you prefer, you may fax your completed forms to 651-641-0340.
Need Help?
If you have questions or need assistance, please contact Journey Killingsworth, Records Coordinator, at Records@pathwayscounselingcenter.org.